To use this AJA Ki Pro video recorder and player, first make sure to connect it to the correct power supply that comes with it. You'll need to use your own drives as they are not included. When you start using it, you might notice that some pixels on the screen are dimmer than others. This is a known issue and won't affect the overall performance too much. For maintenance, keep it in a clean and dry place. Avoid exposing it to extreme temperatures or humidity. If you encounter any other problems, contact customer support.