One known issue with this product is that the mounting bracket might be bent. But don't worry, this doesn't affect its high - quality lighting effects. The Chauvet Epix Tile 2.0 LED Pixel Array offers a vivid visual experience with its 12 x 12 configuration.

To use this product, first, install it in a stable place. Make sure to check the mounting bracket for any bends before installation. If you find the bracket bent, you can try to straighten it gently. When using, just connect it to a power source and start enjoying the amazing lighting effects. For maintenance, keep it in a dry place and clean it regularly with a soft cloth. Avoid using abrasive materials that could scratch the surface.