Known Issues: This touch screen won't factory reset as the login blocks the Setup menu.

To use this Crestron touch screen, first make sure it's properly connected. When you encounter the issue of not being able to factory - reset because the login blocks the Setup menu, try to check if there are any software glitches. For maintenance, keep the screen clean with a soft, dry cloth. Avoid using abrasive materials. Also, ensure it's placed in a dry and cool environment to prevent damage. If the problem persists, it's recommended to contact Crestron's customer support.